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TERMS & CONDITIONS

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://www.islandgrocerbahamas.com website or mobile apps (the "Service") operated by Island Grocer Bahamas ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.


By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Methods of Payment

 

PAYING BY CREDIT CARD

We accept Visa and Mastercards. Once you have successfully checked out, your order is automatically confirmed and processed.

 

CASH ON DELIVERY 

Please note that you will be contacted by one of our representatives to collect payment. Payment must be received first before your order is confirmed with us.

RETURNS/REFUNDS 

We offer refunds for out of stock items not available for delivery. We reserve the right to withhold refunds on product returns including general grocery and perishable and non-perishable items until we deem them acceptable. Contact us as soon as possible to arrange for any product return for any reason. Refunds are processed within 3-5 business days. However, they may not show on your credit card statement for up to 5 days after the refund.

CANCELLATIONS

Cancellations can be done until the day before your delivery date by 8pm. You are able to receive a refund, however you will be charged a cancellation fee of 5% of your order. 

To cancel your order you must—

  • Send us an email to notify us that you would like to cancel your order along with your name, invoice number and date of your delivery. You will receive a confirmation email that your order has been cancelled.

If you request a cancellation of your order on the day of your delivery,  we reserve the right to withhold refunds on product returns including general grocery and perishable and non-perishable items until we deem them acceptable.

ACCOUNTS

When you create an account with us, to utilize the grocery delivery service, you must provide us information that is accurate, complete,and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.


You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.


You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

INTELLECTUAL PROPERTY

The Service and its original content, features and functionality are and will remain the exclusive property of Island Grocer Bahamas and its licensors.

LINK TO OTHER WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Island Grocer Bahamas. Island Grocer Bahamas has no over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Island Grocer Bahamas shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.control.

TERMINATION

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.


All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.


Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

 

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

DISCLAIMER

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of Bahamas without regard to its conflict of law provisions.


Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we
might have between us regarding the Service. 

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

 

If you have any questions about these Terms, please contact us.